FAQ

RETURNS AND EXCHANGES

  • What is Amanvida's return policy?

    Unopened and unused items may be returned to our warehouse within 14 days of receipt:

    Amanvida

    Brechtsebaan 42 Unit 70

    2900 Schoten, Belgium

    To initiate a return, please contact us at info@amanvida.eu with your order number and reason for return. A return is always at your own risk.

    For more details, please refer to our terms and conditions (https://www.amanvida.eu/en/terms-and-conditions).

  • Do I have to pay return shipping costs?

    Return shipping costs are the customer's responsibility unless the item was delivered damaged or Amanvida delivered the order incorrectly. Please see our terms and conditions(https://www.amanvida.eu/en/terms-and-conditions for more information.

  • How long does it take to process a refund?

    Refunds are usually processed within 7 business days after we receive your returned items. Please refer to our terms and conditions (https://www.amanvida.eu/en/terms-and-conditions) for detailed information.

Back to FAQ overview