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Shipping

FREE DELIVERY
✔ From 50 euro to Belgium, the Netherlands, Germany
✔ From 100 euro to France and Luxembourg 
✔ From 150 euro to the United Kingdom, Austria and Denmark

For all these countries: with the exception of the isles

 

1. Transport costs

The cost of delivery is determined by the amount of your order, the weight and the number of products ordered. We reserve the right to adjust our shipping rates if necessary. Delivery costs are always clearly stated in your order confirmation and on your invoice. An estimation of the shipping costs can be calculated in your shopping basket. We also ship orders outside Europe. As these costs cannot easily be calculated automatically and we want to propose the cheapest means of transport, we ask you to contact us of you don’t find your country in the list of countries so that we can offer you the cheapest rate.

2. Delay and loss
AmanVida cannot be held liable for delays caused by transport.
In accordance with the legislation on ‘distance sales’, AmanVida is liable for the shipment until the moment of delivery. All our shipments can be traced by us, except parcels sent by regular mail. If you have not received your order, please contact us within 15 working days.

3. Damage
The customer is responsible for immediately indicating any visible damage to the packaging on the delivery note and having this signed by the courier service / De Post. Goods which are broken or missing on delivery will be credited or sent again by us on the condition that we have been notified within 48 hours of the delivery by e-mail, accompanied by a digital photograph. You will receive a confirmation that we have received your claim.

4. Customs
If goods are sent to countries outside the European Union Member States, these must pass through customs.
Customs proceedings can lead to delays and costs. The costs depend on the product you are buying and the country to which they are sent. Due to this variation it is impossible for us to list them for all countries and products. In case of shipment to a country outside the European Union please take into account that there is a possibility of additional customs charges.