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 FREE delivery from € 59,95 (BeNeLux, D), € 150 (UK)       Order before 13:00, we'll ship today!       FREE return        Trustpilot customer rating: 9,3

Frequently Asked Questions

Most Frequently Asked Questions

Will I be informed about the status of my order??

Yes, we will make sure that you always know the status of your order.

After you have placed your order and completed the payment, you will receive an automatic mail with confirmation of your order and payment.

Once your order has been shipped, you will receive another mail with the track & trace information.

If you log in to your account (at the upper right hand corner), you can see the status of your order and follow your package as well.

How can I subscribe or unsubscribe to the Amanvida newsletter?

Once you have logged in ( https://www.amanvida.eu/en/customer/account/login/ ), you will see the header ‘newsletters’. Here you can click to subscribe or unsubscribe from the newsletters you wish to receive.

Through our newsletter, we inform you about the latest products, give handy tips, delicious recipes and lots of other fun facts. We believe that an overflowing mailbox does not fit into a serene lifestyle, so we limit our newsletter mails to 1 to 2 mails per month.

You can subscribe to our newsletter via  https://www.amanvida.eu/nieuwsbriefSignUp/index_en.php

After placing an order, you will always receive several informative mails, such as an email to confirm your order and the track & trace info once your order has been shipped. These are not related to the newsletter subscription.

Do you package and ship in an eco-friendly manner? Why is my package sometimes so big?

Amanvida re-uses cardboard and paper from their suppliers when shipping your orders. As a result, the packaging may not always be the perfect size. This is our way of having the lowest impact as possible on the environment and it’s our way of contributing to a greener world.

Your package will be shipped with DPD. DPD strives to reduce or prevent environmental impact in every aspect of their company. DPD sees CO2 reduction as one of their biggest challenges.

Total Zero is the DPD’s initiative to work in a CO2 neutral way. This initiative has been operational since July of 2012 in DPD’s main markets. With Total Zero, DPD guarantees that each package is delivered in a CO2 neutral way without having the customers pay extra. DPD takes its responsibility to minimize the impact on the environment and the planet very seriously. This is one most important reasons why we opted to partner with DPD.

I Have Another Question

Didn’t find an answer to your question? We are eager to help you via info@amanvida.eu or (+32) (0) 3 620 27 12.

You can reach us on working days from 9-13 and from 14-17 o’clock.


Is It Possible to Receive Samples?

Unfortunately, we do not have samples of all the products but we like to offer you our ‘not satisfied, money back’ guarantee.

This allows you to test our products to your heart’s desire.

Is the chosen article or product not what you expected? You can return or exchange for free it within 15 days after receiving your order.

What are my advantages by shopping at Amanvida?
  • A large selection of products that fit into your bio-lifestyle
  • For all Bertyn and Amanprana products: the shortest time from producer to consumer
  • Secure payment with a variety of payment methods
  • Ordered before 13:00 (CEST), delivered tomorrow
  • Delivered where and when you want it
  • 15 days to return products for free
  • Extensive product information and reviews from customers
  • Personal contact (the experts from Amanprana and Bertyn are ready answer your questions)

We have more than 25000 satisfied customers.

General Terms and Conditions of Sale

You can read our general terms of sale here:


Can I become a reseller?

Are you interested in offering your customers products from Amanvida? Perhaps in your (medical) practice, business or online shop?

If you have a VAT number you can become a reseller and help others with their bio-lifestyle!

You can create an account via https://www.amanvida.eu/en/customer/account/create/ and fill in your VAT number. Please inform us via info@amanvida.eu and we will ensure that your account is changed to a ‘reseller account’.

After logging in, you will see your purchasing prices and the suggested retail price.

Useful information for a reseller:

  • With the search function, you can find products online by name, brand or product number
  • Ordering can be easily done online. Payments must always happen upfront.
  • Delivery is free for orders of € 275 or more, with one delivery address
  • The first order must amount to a minimum of € 275
  • Only Amanvida sells via Amazon


Don’t hesitate to contact us should you have any additional questions about this.

Thanks in advance for your interest in our products and our webshop!

Why Amanvida?

  • Official AMANPRANA Store
  • Fresh Products
  • Certified Organic

  • FREE Return
  • FAST Delivery
  • Order Safely
  • 15 Days Money-back Guarantee
  • Personal Customer Service